1
Standard labour rate is £60/hour with a 2-hour minimum for non-emergency jobs.
2
Fixed prices cover only the work described at booking; additional work is charged separately.
3
No call-out charges for standard bookings. Emergency services may have call-out fees disclosed before attendance.
4
Survey/site visits are chargeable; fees confirmed before visit and do not form a booking unless agreed in writing.
5
Online bookings require upfront payment and confirm your appointment.
6
If access isn’t provided or the client is unavailable, it may be treated as a no-show and up to 50% may be retained.
7
Fixed-price work requires the area to be clear; time spent clearing/moving items is charged at the hourly rate.
8
Warranty details are on a separate Warranty Card, which must be requested and signed by the attending professional.
For full details, please read our complete Terms & Conditions.