New customer may get asked to pay Depands on the followings natcher of the job people responsabile who are not available on job site at completation jobs where we supply the materials from the experience we had some problems with some payments on time. To keep the bussniess running we may ask for payment upfront We may ask If your job is £1000+ New clinet landlords New client Easte agents

Yes, You will/may recive the followings Copy of ecectrinic recipet, quote, invoive, How can client protect them self against job not competed or incapable trades persons? Most credit card company can/ have the right the freeze the job payment if the job is not completed as it should. Keep in mind that you or trades persons will / may take photos for the recors and proof before and after. Which can be used as an edvience

There may be number of reason for example: Unexpected traffic, pariking, emergency booking, if you have booked un0secuere booking that also can be over booked by emergency booking and secure booking Will I get notification about about my booking being cenceiled or rescudle? You get the nofication text/ whatapp / oe email Depands on situation you recive the bit later. Always best drop a whatsapp massage to check the status. I have not had a reply about my massage/ enquiry / or quote request? We some get little to busy. But we are working hard to answer all the enquiries. But it will be a good idea to drop in a friendly reminder.

Normally happens over the phone text, whats app and email.

Domestic house holds, regular clients,

30-60days from the date of invoice.

Yes, Following reason for refused: Job not as describe Some job requires special praperance You need a specialist We may not able to carryout the job. Materials arranging issues Safety and behaviour We take Safety extermaily of our customers, us and our staff. Any safty threats, misbehaving or abousing can result in the stop and job imabaty and law enforcemt agiency will be reported. Till we have the clear understand between all three of us the job may not resumed. If the customer want they can take the job to someone else. If we or our trademan feels unsafe we will refuse the work on those jobsite and specific people. Any work carried out must be paid. And any amout dues will be returened in bank account.

Yes there may wll be Call out charage, material sourcing charges, waiting charges What are the those charges and why should custor pay them: Call out charage: are charge main for the amout of time we spent to get to job, fuel, parking also it depands on the job site post code. material sourcing charges we may need to travel from place to place in order to arrange for some materils, waiting time in quoues of busy vendors shops, fuel cost, delivery charges from vendors. waiting charges: if the customer delays in suppling the materil on an ongoing job the waiting charges will be charged fthe amouth of time duraction while the materil reches.

We are not just a person with tools. We don’t do this as a hobby this is what we do for living. We are registered company Warranty 30-90days on our works Same day serve sta* 24 /7 service t’s &c’s applies Running website and social media Fully equipped with the relevant tools Insurance Advertisement Receipts/invoices Dbs checks

We are running a perfessional services with high standards . wo don’t don’t know what are the other people or companies set of skills are and thay may not be offering you the same support but if you wish you wish to go else where we have no problem.

It can take 1-7 days depanding how busy we are.

No. That is not allowed, if doing this found than we may not continue with the client and helper/ engnier. Reason: When this happen we are not resonbale for any work gaet carried out , they may not have valid insurance, they may not be capable of doing all the work by themselv, we take resnonsabilties of the finishing of work. Private work is taken/ given by the clients own risk. Thay may not have all the tools and experience to use them.